Privacy Policy

 Helix Spine & Sports (hereinafter referred to as "Helix", "we", "our", or "us") values the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, and protect your personal information. By accessing or using our website (the "Website"), you consent to the terms and practices described in this Privacy Policy. 

Collection and Use of Your Information: In the course of using the Website, Helix may ask users for their name, email address, postal address, mobile or other telephone number, and payment information, as well as other relevant information. In many cases, users choose the amount of information they supply. There may be instances in which some of the information that we ask users to provide is identified as mandatory and some as voluntary, such as when booking a service. In such cases, if users do not provide mandatory personal information concerning a particular activity, they will not be able to engage in that activity. 

Helix may also collect certain information that is not personally identifiable when you visit many of our Web pages, such as the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider, aggregate data about the number of visits to the Website, and/or aggregate data about the pages visited. Information gathered through the Website may be transferred, used, and stored in the United States and in foreign jurisdictions in which we, our agents, customers, and other users of the Website are located, and by accessing the Website, you consent to the transfer, use, and storage of your information in those jurisdictions. 

How Helix Uses the Information: Except as otherwise indicated, Helix uses the personally identifiable information (“Personal Information”) you provide about yourself:  (a) to process and fulfill your request for services, appointments, or products; (b) to respond to any of your inquiries or questions about our services; (c) for internal marketing purposes; (d) to provide you with additional and updated information & materials; (e) to offer you other materials and/or information that Helix believes may be of interest to you; (f) to cooperate with government officials or parties in litigation under process of law, to prevent a crime, or as otherwise required by law; (g) to protect the security or integrity of the Website; (h) to protect against fraud, identity theft, or a threat of safety or destruction of property; (i) to protect against legal liability; (j) to process payment.   

At some point, Helix may use the information that is not personally identifiable (“Aggregate Data”) to improve the design and content of the Website and to enable Helix to personalize your online experience. Helix may use the Aggregate Data to analyze Website usage as well as create services and/or products to fit your needs. Helix shall own such Aggregate Data and may maintain copies of such as part of its records. In all cases, however, Helix's agents, employees, and contractors who have access to Personal Information are required to protect this information in a manner that is consistent with this Privacy Policy. Furthermore, Helix encourages all its business partners to adopt and adhere to standards of protection consistent with this Privacy Policy. Helix will not use the Personal Information, except as outlined in this Privacy Policy, without your permission; provided, however, Helix shall own all such Personal Information and may maintain copies of such as part of its records. If you do not wish to receive marketing materials or advertisements regarding Helix, please contact Helix in the manner identified in the “Opt-Out” section below. 

Children: The Website is not intended for children under the age of 13. Helix does not knowingly collect personal information from users under 13 years of age. If Helix becomes aware that it has collected personal information from a user under 13 years of age, it will take steps to delete such information from its database. 

Changes to This Privacy Policy: Helix reserves the right to amend this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the Website constitutes your agreement to this Privacy Policy and any updates. 

Contact Us: If you have any questions or concerns about this Privacy Policy or our practices, please contact us at  Effective Date: 01/01/2024